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Real Estate Testimonials |
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Thomas Barry, 1003 I Street, SE
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"I had looked at many homes with other realtors before I met Tom Faison and
his team.
In our initial talk and viewing of properties I was impressed both with
Tom's straightforward manner and his in-depth knowledge of the DC market and
neighborhoods. These were qualities that I hadn't seen in other realtors.
Tom gave me hope I could find what I wanted.
Although I was a first time homebuyer with a lot of demands but a modest
budget, Tom and his team were persistent in trying to get the right home for
me. They shared insights about each property that helped me understand the
pros and cons of everything we toured. In the end they were able not only to
find a house that fit my needs, along the way they encouraged me to not
settle for anything less than what I really wanted.
When it came time to make an offer, they equipped me with realistic
information about today's market and helped me negotiate a great deal.
They capped it off by steering me through the maze of challenges in getting
from the offer through to having the keys in my hand. I couldn't have been
happier."
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Ryan Loughlin, Rainbow Properties
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"I've done 32 transactions with Tom & his team over the past 10 years. His
guidance when I am purchasing a development property on everything from
margins to paint colors is perfect/flawless/right on every time. I almost
always get my price, always have a smooth settlement and never have any
headaches."
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| Peter and Jennifer Riccobono, 322 12th Street, SE |
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"Working with the Tom Faison group made our house hunting experience
comfortable and educational. A relationship built on support,
dependability, and warmth allowed us to find the perfect home, in the
perfect neighborhood. My husband and I worked with four associates who's
endearing qualities and relaxed demeanor meant that we found what we were
looking for and enjoyed the process of our search. The Tom Faison group
continues to support us well after our purchase has been made by offering
ideas and contacts we can utilize to make our home as warm and welcoming as
it can be.
Thank you Tom, Ken, Jason and Jesse."
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| Derek Swanson and Rhiannon Hopkins |
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"Before we began the house hunting process, a good friend told me that
"nobody knows the Hill better than Tom." We're glad we listened. In a
slow but buyer-friendly market, Tom and Tina stuck with us for 5 months as
we waited for the right house to come up for sale; reassuring us with their
unwavering enthusiasm. With fewer and fewer prospects on the hill, Tina led
us into nearly every other neighborhood in the District (at one point we
felt guilty because she was working so hard for us during the last trimester
of her pregnancy!). When we found "the one", Tina handled all of the
negotiations for us, and convinced the seller to make some very valuable
concessions to us. She made the deal happen, and we were all smiles. From
start to finish, Tom and Tina understood what we wanted because they
listened and asked the right questions. We felt like we were hanging out
with friends when they took us out looking for houses. We will continue to
personally recommend them to all of our friends and acquaintances seeking
competent expertise in the DC real estate market. Thanks again Tom and
Tina!"
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| Dave and Jackie Warner , 228 G Street NE |
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In a flat market, with a baby on the way and closing on a new home looming, I didn't need someone to list my house, I needed someone to SELL my house. From staging the house, timing and pricing our entry to market, hand-cleaning that last window before the open house, to holding me to a negotiation strategy that kept me from leaving thousands of dollars on the table, Tom provided hands-on, professional care. The result? A full-price offer within days of listing and a smooth closing just a few weeks later. Thanks Tom!
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| Lyric Turner, Red House Staging |
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As a professional home stager for many agents in and around DC, I know how important and difficult the job of getting a house to market can be. Selling a home quickly and for top dollar not only involves making the home look its best but it also requires a top-notch marketing and sales professional working on behalf of the seller. Having staged numerous listings for Tom's sellers, I have seen that he takes a very coordinated, detailed and project-minded approach to the houses he sells and the effectiveness of this approach is apparent.
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| Ginny Brown-Waite, 5145 Spring Lake Hwy, Brooksville, Fl |
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It has been almost a month since I closed on my home at 826 L Street NE,Washington,DC. I apologize for not writing this sooner. As you know I have a “more than” busy schedule. Selling a home during a downturn in the housing market is never pleasant and
in some ways can be a hassle.However, from the time you both listed the house, you have been very very helpful, especially when I needed a reference for a handyman or just some encouraging words that we would accomplish the goal of a sale. Several years ago, I had a real estate license and so I know what realtors go through in a tough market. You both worked hard and although there were some bumps with the inspection, we got through it. The purpose of this letter is to let you know that I appreciate all you did and the professionalism you demonstrated. I would recommend you both to anyone seeking a realtor to depend on. Thanks again
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| Jill Jarman |
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After relocating to DC from Montana, I doubted I could afford anything on Capitol Hill. When I told this to Kjersten, she assured me there was no reason to compromise on location or raise my budget and that we would find something I would love. At our first meeting Tom and Kjersten asked all the right questions. From there, they showed me only properties that met my needs. I had given myself 6 months to find a condo, figuring it would take a long time to find what I was looking for in the limited amount of free time I had, but within one month, I made an offer on a condo that was exactly what I was looking for. Kjersten and Tom had made everything about the home-buying process- from the search to the closing- so efficient and so enjoyable that before I knew it I was settled into my new home.
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| Doug and Tasha McGinn |
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Kjersten and Tom made possible the seemingly impossible. From thoroughly preparing our family and our home for the process to using innovative marketing strategies to position and sell our property, they went beyond measure and made the entire experience simple and successful. They know the neighborhoods, they know the market, and, more importantly, they know how to position specific homes before specific buyers and sellers. Collectively, they provided the perfect amounts of patience, persistence and good counsel. Tom and Kjersten are at the top of their professional class, and we thank them for all of their assistance guidance.
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Scott and Rachel Croft, 3301 Crest Avenue, Cheverly, MD |
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Our experience working with Jason Townsend and Jesse Hagopian at Remax was both helpful and easy. They were quick to respond to our many questions which we especially appreciated as first time home buyers. Their answers were direct, patient and honest, qualities we value in a working relationship. Should we need to sell our current home and buy another one, we will certainly request to work with them again and we have recommended them to several of our friends. Thank you!
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TA and Ann Woods Hawks, Capitol Hill, Washington, DC
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As first-time homebuyers trying to navigate the difficult D.C. housing market, we benefited tremendously from having Jason and Jesse as our real estate agents. They patiently took us all over D.C. looking for houses, and they guided us through bidding and closing with real expertise and service. We’re thrilled with our new house and grateful for Jason and Jesse’s commitment and time on our behalf.
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Dan and Liza Tobin 1716 D Street, NE |
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Jesse found us the perfect first home. He's a straight-shooter who we felt we could trust to give us good advice throughout process of buying a home. Jesse was up-front with us when he thought a house was overpriced or would cause problems down the road. He showed us at least sixty houses, never seemed impatient, and made several house calls to answer new homeowner questions times even after we had moved in. We've recommended him to friends looking to buy in the DC area.
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Will and Rana Inboden 518 Colecroft Court, Alexandria, VA |
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At every step in the process of buying our first home, our experience with Jason and Jesse was superb. They were consistently attentive to our preferences, responsive to our many questions, creative in helping us explore new options, and unfailingly gracious and encouraging. We always knew that they had our best interests as their top priority, and we would recommend them with great enthusiasm.
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Jonathan Leeman 6215 Kilmer Street, Cheverly, MD |
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Spend time with some real estate agents and you know they're in it for themselves. But the entire time my wife and spent with Jason and Jessie going from house to house, we felt like they were continually looking out for our best interest. How reassuring and confidence building! Thanks, guys. And we love our new home!
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Duncan Rein 299 E Raymond Avenue, Alexandria, VA |
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I knew it was time for me to start looking to buy a house, but I didn’t really know what type of place I should be looking for, which neighborhoods, how much I should spend, etc.. Jason and Jesse took the time to help me answer these questions, and showed great patience as we evaluated different options. As the criteria was narrowed they were proactive in suggesting properties that might fit the bill. With a hectic work schedule to manage, I needed to look at places in the evenings and on Saturdays, and Jason and Jesse were extremely flexible and accommodating to schedule around my constraints. Jason’s experience and expertise in managing contractors and construction projects was invaluable, as he gave suggestions for how different properties could be adapted, and ballpark numbers for how much each project might cost. This made it a lot easier to make apples to apples comparison between different properties. Once we were ready to make an offer, Jason and Jess also guided me through that process well, all the way to closing. Thanks for a job well done.
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Marie Arana and Jonathan Yardley |
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Tom Faison represented us in the sale of our house on the Hill and the purchase of our condo on Logan Circle. From start to finish he was amazingly attuned to our tastes and desires. He found the perfect condo for us, then the perfect buyers for our house. In all dealings he was fair, honest and generous. He became not just our realtor but our friend. The next time we move, he'll be our first and only choice.
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Kristin Laurente :: 1430 D Street NE |
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What a pleasure to work with Tom, Jason and Jesse! They all know a lot about Capitol Hill and about historic houses in general. They each provided their own expertise and perspective, and made my first-home buying experience very low-stress.
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Joshua Shields :: 311 7th Street NE, #101 |
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As a first-time homebuyer I had a steep learning curve, but Jason and Jesse helped me overcome that by talking through the pros and cons of many different purchase options. From the first time we looked at properties until well after the settlement, their experience and perspective were extremely helpful along the way. Thanks to Jason and Jesse, I made the leap from renting to owning.
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Amy Dapot :: 202 14th Street NE |
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Tom, Jason and Jesse's consistently positive attitudes and persistence made my first home-buying experience a successful one. I worked with several agents/brokers before choosing their team because of their patience, knowledge of Capitol Hill, and the time they spent to understand my needs, lifestyle and goals. They were thorough and committed in their search for the right home and investment opportunity for me and provided honest advice on houses and DC neighborhoods while educating me along the way. I would certainly recommend their team to friends and will seek their services again when I'm ready to buy or sell another home.
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Will and Kari Davis :: 516 A Street NE, #201 |
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When you work with Jason and Jesse, you are truly working with the most experienced and knowledgeable team on Capitol Hill. We could always count on them to give us fair and unbiased advice, and we knew they were working with our best interests in mind. Through a combination of patience and hard work, they found the perfect property for us. We can't imagine having a better team working on our behalf, and we can't wait until we can work with them again.
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Melissa Hehn :: 2710 S. Inge Street, Arlington, VA |
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The house buying time is a very stressful and emotion experience but I felt at ease knowing I was working with such an organized and knowledgeable team (Jason & Jesse). Jason and Jesse took the time to learn my taste and style which allowed them to filter homes according to my preferences. Moving from out of west I felt well guided knowing I had the support and knowledge base of Jason, he is business minded and has a good hold on the market in the VA/DC area. I trusted his feedback and suggestions. Though out the process he was well organized and honest. As a buyer, I felt an added sense of confidence working with such a solid team. It was helpful to also have the backup support of Jesse who always kept his ears and eyes open for new opportunities. The follow-up was always immediate and thorough. Although the search length was longer than I anticipated, the team remained patient and I never felt rushed to make a decision. I felt it especially helpful to have Jason's negotiation skills on my side. When it was time to make an offer Jason was creative with his approach and thinks outside the box. His experience allowed me to feel at ease and remain calm in the midst of negotiations. I would highly recommend Jason and Jesse to any potential buyer or seller and will most certainly use their expertise again in the future.
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Rebekah Casteel :: 1004 13th Street SE |
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As a first time homebuyer I knew very little about what to expect. Jason and Jesse walked me through every step of the process -- taking the time to answer all of my questions and making sure that everything ran smoothly. Their experience with the Capitol Hill real estate market was invaluable. Things could not have gone better - and I love my new house!
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Mark and Heather Morton :: 2815 Crest Avenue, Cheverly, MD |
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'One cannot place a price on trust, and trust is precisely what we enjoyed by buying two properties through Mr. Townsend and his associates at RE/MAX. They did whatever it took to ensure we received the best service and the best value for our investment. Anyone who desires friendly and patient advice on purchasing or selling a home needs Tom, Jason, and Jesse on their team!'
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Meg Farrell :: 1718 Corcoran Street NW |
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At such a stressful time in my life, I can’t tell you how nice it was to have the condo sale/closing go so smoothly. Thanks again for all of your hard work and attention. You give real estate agents a good name.
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Bob and Sandy Forrest :: 1527 East Capitol Street SE |
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We are thrilled with the service that the Tom Faison Group has provided for us in the sale of our home, not once, but twice. The advise given was not only excellent, but right on the money. The service was friendly, with the needs of our family taken into consideration. They know the market, the conditions, and make the extra effort to get to know you and your home, which combines for an easy, hassle free experience. We would recommend Tom, Jason, Tina and George to everyone, and we already have, to anyone who has asked us.
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Klaus and Maureen Nielsen :: Capitol Hill |
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Thank you again for the great job you did marketing and negotiating the sale
of our house on Capitol Hill this summer.
With prices so volatile, we needed someone with your expertise to price the
property and time the sale for the best outcome.
You timed the sale and priced the property perfectly! We know we got top
dollar and got all of the terms of the sale we wanted. In addition, your
extra services such as storage, window cleaning, junk removal, house
cleaning and staging at no extra cost was really appreciated and definitely
made the house look its best. We also want to thank you for being
completely accessible by phone and in person, whatever the hour, to answer
our questions. As a former real estate agent myself, I know that level of
service is exceptional.
We want to wish you continued success and will recommend you highly to all
of our friends.
Sincerely,
Klaus and Maureen Nielsen
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Alice & Ron Martin-Adkins :: 438 Kentucky Ave SE |
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"Tom... Thank you for guiding us through the home sale process. We never
felt overwhelmed as we followed your guidance step by step. Our questions
were answered without raising false hopes. Your resource people were
helpful and trustworthy. Best of all, we received more than expected, on
the schedule that was just right for our needs. It was the easiest move
we've ever made... and a joy to work with you!"
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James and Debbie Newland :: 1222 Linden Place, NE |
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" Tina did an amazing job for us as a buyer's agent and
a few years later as a seller's agent. When we first
started
exploring Capitol Hill as a place to live,
Tina provided a lot of time and sound advice to us
despite the fact that we were unsure we wanted to buy
in DC. When we finally made the decision to buy in
DC, Tina found the perfect house on the perfect
street - and all within our price range.
When we decided to sell recently we knew Tina would do
an excellent job. The experience was as stress-free
as home selling can be and Tina's intimate knowledge
of the area helped ensure that there were no surprises
or snags along the way.
We had a fantastic experience with Tina and the Tom
Faison group. For home buying or selling we would not
even think of going to anyone else.
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Bill and Claudia Anderson :: 309 E Street, NE |
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"Thanked you for your help in finding us a house.
I never dreamed it could all go so smoothly. Your cheerful
confidence not only was reassuring -- but turned out
to be justified. We're so pleased with the result and
most grateful for your good work. Best -- Claudia and
Bill "
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| Sean
and Andrea Gates :: 4615 Newcomb Place, Alexandria, VA |
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"It was wonderful to work with Jason
Townsend of RE/MAX Capital Allegiance. We moved to the DC area
from Los Angeles. Since time was short, my wife and I came out
for a five day house hunting trip. Jason took us on a 'slingshot'
tour of the local properties, quickly got a read on the areas
and types of houses that would suit our needs, and deftly led
us to several properties that fit our budget and lifestyle.
With Jason's help, we found a wonderful house and purchased
it a very reasonable price. Jason's knowledge of the market
and ability to understand his clients needs were invaluable.
We would unreservedly recommend him to anyone."
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| Dennis
and Suzanne McKeon :: 6904 40th Avenue, University Park, MD
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"Jason did a great job of helping my
family move into the home where we now live. He was with us
through the entire process, from initial house-hunting all the
way through to closing. He was always available when I
called and, if not available immediately to answer my call,
would typically respond to my message within
about five minutes!
Because I knew it was a very competitive market where things
move quickly I asked Jason to move quickly so I wouldn't get
outbid or beaten to the punch. When we saw the house we wanted
Jason took us back to his office that night where he developed
a strategy and wrote an offer that was accepted just two days
later.
If you want an agent who knows the market, moves quickly,
is responsive, and seals the deal to get you
the house you want, than I highly recommend that you choose
Jason to help you in your house hunting."
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| Michael
and Bonnie Indorf :: 6502 Carriage Drive, Alexandria, VA
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"My wife and I had quite a bit of stress
leading up to the sale of our home. As our realtor,
Jason Townsend had just exactly the right combination of easygoing
professionalism to reduce that anxiety. He advised us on what
we needed to do - and not do - in preparation for the sale.
In addition, he told us what he would be doing, and followed
through every step of the way."
"We were
delighted with the entire experience."
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Jen Baldassari & Barb DeLeo :: 621 Morton Place NE
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"As first time home buyers, we
were feeling confused and overwhelmed. There were a lot
of things that we didn't understand and needed explained,
often more than once. Tina never grew impatient with us
and her honesty, dedication, and willingness to bend over
backwards to accommodate us--even months after the contract
was signed--far exceeded our expectations.
Tina's confidence and expertise alleviated our stress
and made our first home-buying experience truly enjoyable.
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Mykhaylo and Sharon Gryzlov :: 424 7th Street SE
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"We've had a very positive experience
with Tom and Jason, who recently helped our family with
two real estate transactions. We found them to be professional
and honest. They helped us to understand the market, negotiate
a favorable price, and select a good neighborhood. We
highly recommend them both."
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Matt and Claire Portolese :: 302 South Carolina Avenue
SE |
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"We were extremely fortunate to meet
Tom and Jason when we first moved to the DC area in 2001.
Their combined real estate experience and knowledge of
the DC area provided us with the guidance we needed to
purchase our two houses on Capitol Hill. Tom and Jason
truly listen to their clients wants and needs in order
to help them find the house that is right for them. We
would never consider purchasing or selling a home in DC
without them on our side."
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Paul and Jennilee Miller :: 525 Armistead Street N #T-2,
Alexandria, VA |
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"Jason Townsend had clear expertise
in the MD/DC/VA housing market. He taught us about what
to look for in a home. He lined up a mortgage broker,
a home inspector, a title compnay, and an appraiser for
us. He gave us hours of his time and made us a priority
when we were down to the wire and needed to find a home
right away. And, above all, he was friendly, honest, and
trustworthy. We can't imagine having bought a home without
him, and he has our highest recommendation."
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Papu Sandhu :: 1385 Potomac Avenue SE |
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"It was delight to work with Re/Max
Capital Realtors, especially Mr. Townsend whose wisdom
and experience exceeds his years. Mr. Townsend and the
others at Capital Realtors have a wealth of knowledge
about the real estate market and were able to assist me
well in narrowing my housing search. They are also a delight
to work with and were accommodating to the particular
concerns that I had. I highly recommend them."
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Wil and Tracy Trinidad :: 1750 Harvard Street, NW #3A
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"Tom and Jason were not only a pleasure
to do business with, they made the experience of buying
our first home so simple and hassle-free that we would
consider no one else to sell it. And they did. In merely
four days they had our home listed, shown, and under contract.
We were lucky to have found realtors that were so hard
working, trustworthy, and honest."
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Tria & Mark Thalma :: 22 8th Street, SE |
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"When it came time to sell our house
on Capitol Hill there was really only one person to call:
Tom Faison. No one knows the Hill better. We've worked
with him twice and will always recommend him."
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Nicole Shank :: 620 Potomac Avenue, SE |
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"You did a wonderful job of turning
me from a stressed out, near hopeless househunter into
a happy and contented homeowner! You both were available
at all hours to advise me and calm me down, and your in-depth
knowledge of the Capitol Hill area led me to a place I
never knew existed, but has since become a home I love."
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Sara Weiser :: 606 Constitution Avenue, NE |
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"Buying a home for the first time
can be both exciting and overwhelming at the same time.
Thanks to Tina and Tom's continuous dedication, wealth
of information and constant support, I was able to focus
on the exciting aspect and forget that I was ever overwhelmed.
I now have that "perfect" house I never thought I'd find.
Thanks Tina and Tom...you're the best! "
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Joe and Shannon Jacquot :: 129 13th Street, NE |
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"We were just about to buy a
small house on our own, when we called Jason to give us
some last-minute advice. Looking back, that small house
would have been such a mistake. Jason and Tom steered
us in the right direction and found a larger house in
an ideal location that fits us perfectly. Without the
help of Tom and Jason, we would be regretting our house
purchase rather than enjoying it."
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Kyle Yost:: 2523 Oxford Street South, Arlington, VA
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"I was very pleased with Jason
and Tom when looking for a house. They were very knowledgeable
of the area, and saved me a lot of time by only showing
me houses that matched my requests. After submitting my
contract they handled everything and kept me updated on
the status. The closing went very smoothly as a result
of all the work they had done. I was very lucky to have
them represent me in purchasing my house."
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Amanda Jennings and Cable Clarke :: 1209 Independence
Avenue, SE |
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"House hunting in DC while living in Michigan was
made fun and easy with Tom and Jason's help. We had
high hopes for a row house with curb appeal, a backyard
and separate space for a home office. Jason kept us
updated on the listings by email and called when ideal
properties came up. We'd fly into town to tour the listings
when we could. It was almost a year before we finally
found our dream home on Independence Ave SE. Thanks
for all of your help making our DC dream come true -
we just love Capitol Hill!"
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Kyle and Gretchen Newkirk :: 224 Lastner Lane, Greenbelt,
MD |
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"We couldn't have been happier with the great work
and expertise of Jason and Tom. They worked really hard
to find the right home for us within what we had to
spend. We've bought 4 homes (in 4 states) in the last
10 years and Jason is the best, most helpful Realtor
we have ever had! We looked at many many homes and really
asked a lot of our Realtors, but Jason and Tom were
with us every step of the way with expert advise - it
was fun buying a home with these guys!"
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Theodore and Hon McBride :: 326 17th Street, NE
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"Jason was great to work with. He really knows
homes like the back of his hand, particularly those
on Capitol Hill. We thought we couldn't afford a home
on the Hill, but he was able to find a house for us
that perfectly fit our needs. His no-pressure, high-patience
approach gave us great ease as we made some weighty
financial decisions and decided to go for it. Given
his knowledge of this unique real estate market, his
honesty and integrity, my wife and I wouldn't think
of looking for another home without his advice and help."
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